Timing, emotion and making the right call

Timing, emotion and making the right call

I hold a strong belief in the impact of timing on the success of a business. Every successful entrepreneurial family I’ve worked with has boasted a deeply ingrained sense of timing. Jealous people would call it luck. I only work with family businesses, and I...
Replace yourself. The art of freedom.

Replace yourself. The art of freedom.

Business owners are by nature controlling creatures. It’s understandable, right? You had a vision for how you could make the world better, took responsibility for making it happen, and out emerged a business. How can anybody else do it better than you? If that’s your...
The joy of a crisis…and what to do about it

The joy of a crisis…and what to do about it

The call came at 8am on a Saturday morning. There was panic on the end of the phone. “Rod, the warehouse is on fire.” My first question was simple. “Is it a big one?” “I think it’s going to be a very big one,” he replied. My immediate response was clear to me. “Call a...
Dad’s lament. Where are we going now?

Dad’s lament. Where are we going now?

With most family-owned businesses, as the next generation begins to step up into roles within the business, a common picture emerges – you have dad, standing in front, looking around, wondering where everyone else is…and you have the kids, looking at the back of dad’s...
Banking partner. You’re kidding me.

Banking partner. You’re kidding me.

Every business owner loves their bank. Well…not really. We’ve all seen the ads, read the brochures, heard the pitch. But is any of that marketing true? I’m sure you can dredge up five banking horror stories of a bank’s willingness to lend the umbrella when it’s sunny...